Lincoln Tops J.D. Power Dependability Survey

by Lincoln in the News on March 17, 2011

Lincoln grille image

According to J.D. Power, dependability is assured among Lincoln vehicles. The automaker has taken the top spot in the latest dependability survey, beating Lexus, Jaguar, Porsche and Toyota for the No. 1 position.

The news is likely going to be a boon for the brand as Ford moves Lincoln further upmarket. Ford is also looking to make its Lincoln dealer network smaller and is also asking dealers to upgrade their showrooms.

“The 2011 study is of 2008 model year vehicles so the immediate impact here really is on the used-car market, although auto makers use these insights to make improvements on vehicles being built today,” said J.D. Power spokesman John Tews. “Many of the new cars that are now being sold have improved from 2008.”

Lincoln had 101 problems per 100 vehicles followed by Lexus with 109; Jaguar with 112; Porsche with 114; and Toyota with 122. The industry average was 151.

Vehicle dependability is an important variable for car buyers before they made a purchase. In the survey, the vehicle owners were asked about any problems they experienced with their vehicles ranging from engine and transmission troubles to battery replacement. The higher the score, the fewer problems were reported.

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